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SOP-40: Credibility Assets Library

Quick Reference for All Client-Facing Communications
Version 1.0
Owner Founder
Trigger Sales conversations, proposals, outreach campaigns, website updates
Purpose Central repository of all credibility assets including certifications, testimonials, project highlights, and professional achievements for use in marketing and sales materials.

1. Certification Credentials

Full Certification List (8 Total)

Microsoft Certifications (5): - Microsoft Azure Solutions Architect Expert (AZ-305) - Microsoft Azure Security Engineer Associate (AZ-500) - Microsoft Azure Administrator Associate (AZ-104) - Microsoft Azure Virtual Desktop Specialty (AZ-140) - Microsoft Certified: Modern Desktop Administrator Associate (MD-102)

Cloud & Infrastructure Certifications (3): - HashiCorp Certified: Terraform Associate (003) - Amazon Web Services (AWS) Cloud Practitioner - CompTIA A+ CE & Network+ CE

Skills Demonstrated Through Certifications

  • Azure Cloud Architecture & Design
  • Infrastructure as Code (Terraform)
  • Cloud Security & Compliance
  • Virtual Desktop Infrastructure
  • System Configuration & Administration
  • Network Infrastructure
  • Cloud Application Development
  • DevOps & Automation

2. Upwork Platform Metrics

Core Statistics (Current)

  • Job Success Score: 100%
  • Projects Completed: 31
  • Total Earnings: $6,000+
  • Status: Top Rated
  • Highest Hourly Rate: $55.56/hr
  • Average Project Value: $208.33
  • Largest Project: $1,160 (M365 Shared Mailbox Automation)
  • Bonus Earnings: $350 (demonstrates exceeding client expectations)

Profile Verification

  • Identity: Verified
  • Phone Number: Verified
  • Military Veteran: Verified
  • Linked Accounts: GitHub, StackOverflow

3. Client Testimonials (Ready to Use)

5-Star Testimonials

Email Deliverability Expert - Client Type: Marketing/SaaS Company - Rating: 5.0/5.0 - Project Value: $50 - Quote: "Anton is an expert at email deliverability. I had a lot of interviews with potential candidates and Anton blew everyone else out of the water. If I ever need email deliverability help again, I will definitely hire Anton."

Azure Professional Excellence - Client Type: Legal/Professional Services - Rating: 5.0/5.0 + $100 Bonus - Project Value: $250 - Quote: "Anton is terrific and a consummate professional; without a doubt, I would hire Anton again..."

Measurable Email Results - Client Type: E-commerce/Marketing - Rating: 5.0/5.0 - Project Value: $30 - Quote: "My email bounce rate went from over 5% down to 0.4% after I hired this freelancer..."

Customer Service Excellence - Client Type: Small Business - Rating: 5.0/5.0 - Project Value: $40 - Quote: "He was extremely patient and helpful... Hire this man."

Effective & Proactive Solutions - Client Type: Business Services - Rating: 5.0/5.0 - Project Value: $102 - Quote: "Very quick response, effective solutions, and proactive thinking."

4. Project Highlights

High-Value Enterprise Projects ($500+)

Microsoft Purview/Compliance Automation - Value: $1,000 - Client Type: Enterprise Technology Company - Deliverable: Automated compliance deployment system - Outcome: Successful enterprise-grade automation

M365 Shared Mailbox & Azure SMTP Setup - Value: $1,160 - Client Type: Business Services - Deliverable: Complex M365 automation with Azure integration - Outcome: Zero downtime, complete automation

Custom Landing Page Development - Value: $550 - Client Type: Fitness Technology Startup - Deliverable: Full landing page with AI chat integration - Outcome: Professional web presence deployed

Azure Login Tracking Application - Value: $444 @ $55.56/hr - Client Type: Accounting Firm - Deliverable: Custom Azure application for employee monitoring - Outcome: Automated tracking system

Microsoft Intune Integration - Value: $400 + bonuses - Client Type: Technology Services - Deliverable: Device management automation - Outcome: Multiple bonuses for exceeding expectations

Results-Focused Projects (Measurable Outcomes)

Email Deliverability: 5% → 0.4% Bounce Rate - Project Type: Email deliverability troubleshooting - Value: $30 - Outcome: 92% reduction in bounce rate

Zero-Downtime Azure Migrations - Project Count: 3+ enterprise clients - Services: Azure VDI, M365 migrations - Outcome: 100% uptime during migrations

SharePoint Archive Automation - Project Type: SharePoint to Azure auto-archive system - Value: Enterprise cost savings - Outcome: 60% cost reduction in long-term storage

5. Professional Experience Summary

Career Timeline (4+ Years)

American Technology Services - Project Engineer - Dates: Sep 2024 - Present - Location: Atlanta, GA - Key Achievements: - CMMC and FedRAMP compliance projects for government clients - Hybrid and cloud-native Azure environments with multi-tenant governance - Microsoft 365 GCC High migrations - SOP development and automation playbooks

CNS Australia - Cloud Engineer - Dates: Mar 2023 - Mar 2024 - Location: Sydney, NSW - Key Achievements: - Authored 70+ PowerShell and Terraform modules - Designed Azure landing zones and governance models - Citrix VDI infrastructure within Azure for healthcare - Priority 1 incident response and mitigation

OnePath Systems - Systems Engineer - Dates: Sep 2022 - Mar 2023 - Location: Kennesaw, GA - Key Achievements: - PowerShell automations for compliance verification - SSO using Azure AD SAML and conditional access - Intune configurations and compliance policies - Mail security posture audits (SPF/DKIM/DMARC)

Eclipse Networks - Support Engineer - Dates: Jan 2022 - Sep 2022 - Location: Dunwoody, GA - Key Achievements: - Infrastructure support and deployment - DUO MFA and VPN security implementation - Server roles configuration (ADDS, IIS, DNS, DHCP, RDS) - Backup integrity management

6. Quantifiable Achievements

Proven Results

  • 60% cost reduction - SharePoint → Azure archive automation
  • 5% → 0.4% - Email bounce rate improvement (92% reduction)
  • 70+ modules - PowerShell/Terraform automation library
  • 12+ migrations - M365 migrations with zero downtime
  • 15+ companies - Email deliverability fixes completed
  • 100% success rate - All Upwork projects completed successfully
  • $350 in bonuses - Above-and-beyond work recognized by clients
  • 31 projects - Completed with 100% Job Success Score
  • 8 certifications - Industry-recognized Microsoft and cloud credentials
  • Upwork Profile: [To be added]
  • LinkedIn: https://www.linkedin.com/in/anton-elisee
  • GitHub: [To be added]
  • StackOverflow: [To be added]

Credential Verification

All certifications are verified through industry-standard credential platforms and can be verified upon request.

8. Usage Guidelines

For Outreach Communications

  • Use 2-3 relevant testimonials based on prospect industry
  • Include specific project examples with outcomes
  • Emphasize 100% Job Success Score
  • Reference Military Veteran verification as trust signal

For Proposals

  • Include full certification list
  • Feature relevant project highlights for prospect's industry
  • Include 3-5 testimonials from similar projects
  • Highlight measurable outcomes and ROI

For Website Content

  • Feature all 5-star testimonials with client types
  • Display all 8 certifications
  • Showcase project portfolio with outcomes
  • Include Upwork metrics prominently

For Objection Handling

  • Lead with 100% Job Success Score (31/31 projects)
  • Reference verifiable credentials
  • Offer to connect prospect with past clients
  • Emphasize Military Veteran verification for trust

For LinkedIn & Social Media

  • Pin certifications to profile
  • Share project success stories (anonymized if needed)
  • Highlight measurable outcomes
  • Reference Upwork Top Rated status

9. Quick Copy-Paste Snippets

Email Signature

Anton Elisee
Founder, AutomationSurgeon

Microsoft Certified Solutions Architect (AZ-305) | Azure Security Engineer (AZ-500)
8x Microsoft Certified | $6K+ Upwork Earnings | 100% Job Success Score | Top Rated
Verified: Military Veteran | 31 Completed Projects | 4+ Years MSP/Cloud Engineering

anton@automationsurgeon.com | [Calendar Link]

LinkedIn Headline

Microsoft Certified Solutions Architect | 100% Job Success Score | Azure/M365 Automation Expert | Top Rated Upwork | Military Veteran

One-Line Credibility Statement

8x Microsoft Certified with 100% Job Success Score across 31 completed projects, specializing in Azure/M365 automation and compliance solutions.

Results-Focused Bullet Points

• 100% Job Success Score (31 projects, $6K+ earned, Top Rated on Upwork)
• Improved email deliverability from 5% → 0.4% bounce rate
• 60% cost reduction on SharePoint archive automation
• 12+ zero-downtime Azure/M365 migrations
• 70+ PowerShell/Terraform automation modules developed

Note: This library should be updated quarterly with new testimonials, project highlights, and achievements. All claims must be verifiable and accurate.