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SOP-10: Technology Stack & Tool Management Protocol

The Automation Surgeon's Tech Infrastructure Framework

Version 2.0
Owner Founder
Trigger New tool evaluation, technology updates, security reviews.
Purpose To maintain an optimal technology stack, ensure security compliance, and maximize efficiency through systematic tool management and evaluation.

1. Core Technology Stack

1.1. Primary Automation Platform

  • n8n: Core automation platform for client projects
  • Azure Functions/Logic Apps: For custom code and enterprise-grade Microsoft-centric solutions
  • Alternative Platforms: Zapier, Make for specific use cases
  • Self-Hosted Options: n8n cloud vs. self-hosted for enterprise clients

1.2. Business Operations

  • CRM: Airtable/Notion for client and pipeline management (Pipedrive as future target)
  • Project Management: Notion for project tracking and documentation
  • Communication: Slack/Discord/MS Teams for client communications
  • Scheduling: Calendly for meeting coordination

1.3. Development & Audit

  • Code Repository: GitHub/Azure DevOps for automation scripts and templates
  • Design Tools: Figma for process maps and documentation
  • Hosting: Vercel/Netlify for client-facing tools
  • Database: Supabase/Azure SQL for client data management
  • Proprietary Audit Tool: Our specialized scanner (Specialized Email Deliverability/Security Scanner)

1.4. Security & Compliance

  • Password Management: 1Password for secure credential storage
  • Two-Factor Authentication: All critical accounts
  • Data Backup: Automated backups for client projects (PostgreSQL + n8n configs)
  • VPN: Secure remote work access
  • Secure Secret Sharing: One-Time Secret Sharing Tool (Mandatory) for receiving client credentials.

2. Tool Evaluation Process

  • Monthly Review: Performance, cost, feature updates
  • Quarterly Assessment: New tools, sunset recommendations
  • Annual Audit: Security review, compliance check
  • Client Requirements: Tool compatibility and integration needs

3. Cost Management

  • Subscription Tracking: Monthly tool costs and usage
  • ROI Analysis: Tool value vs. time savings
  • Bulk Discounts: Annual payments where beneficial
  • Free Tier Optimization: Maximize free features before upgrading

4. Success Metrics

  • Tool utilization rate: 80%+
  • Monthly tool cost: <$500
  • Security incident rate: 0
  • Client satisfaction with tech stack: 4.5/5+