SOP-10: Technology Stack & Tool Management Protocol
The Automation Surgeon's Tech Infrastructure Framework
| Version | 2.0 |
| Owner | Founder |
| Trigger | New tool evaluation, technology updates, security reviews. |
| Purpose | To maintain an optimal technology stack, ensure security compliance, and maximize efficiency through systematic tool management and evaluation. |
1. Core Technology Stack
1.1. Primary Automation Platform
- n8n: Core automation platform for client projects
- Azure Functions/Logic Apps: For custom code and enterprise-grade Microsoft-centric solutions
- Alternative Platforms: Zapier, Make for specific use cases
- Self-Hosted Options: n8n cloud vs. self-hosted for enterprise clients
1.2. Business Operations
- CRM: Airtable/Notion for client and pipeline management (Pipedrive as future target)
- Project Management: Notion for project tracking and documentation
- Communication: Slack/Discord/MS Teams for client communications
- Scheduling: Calendly for meeting coordination
1.3. Development & Audit
- Code Repository: GitHub/Azure DevOps for automation scripts and templates
- Design Tools: Figma for process maps and documentation
- Hosting: Vercel/Netlify for client-facing tools
- Database: Supabase/Azure SQL for client data management
- Proprietary Audit Tool: Our specialized scanner (Specialized Email Deliverability/Security Scanner)
1.4. Security & Compliance
- Password Management: 1Password for secure credential storage
- Two-Factor Authentication: All critical accounts
- Data Backup: Automated backups for client projects (PostgreSQL + n8n configs)
- VPN: Secure remote work access
- Secure Secret Sharing: One-Time Secret Sharing Tool (Mandatory) for receiving client credentials.
2. Tool Evaluation Process
- Monthly Review: Performance, cost, feature updates
- Quarterly Assessment: New tools, sunset recommendations
- Annual Audit: Security review, compliance check
- Client Requirements: Tool compatibility and integration needs
3. Cost Management
- Subscription Tracking: Monthly tool costs and usage
- ROI Analysis: Tool value vs. time savings
- Bulk Discounts: Annual payments where beneficial
- Free Tier Optimization: Maximize free features before upgrading
4. Success Metrics
- Tool utilization rate: 80%+
- Monthly tool cost: <$500
- Security incident rate: 0
- Client satisfaction with tech stack: 4.5/5+